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The fire alarms have been replaced. I hope you had a great weekend, have a wonderful day! Anna Kruppe ________________________________ From: candrade@amacon.com To: annakruppe@hotmail.com Subject: RE: Elle Service Request - NEW ISSUE Date: Tue, 18 Sep 2012 18:47:20 +0000 Sept.18.12 Re: Elle #1908 Hi Anna, We have followed up with Elle Property Management and they are aware of the situation and will be looking after this issue. Sincerely, CHANTAL ANDRADE CUSTOMER CARE Description: Description: cid:image002.jpg@01C9E920.AE188E80 37 Bay Street, Suite 400 Toronto, Ontario, M5J 3B2 Tel. 416.369.9069 X256 Fax. 416.369.9068 Email:candrade@amacon.com Web. www.amacon.com <http://www.amacon.com/> From: Anna Kruppe [mailto:annakruppe@hotmail.com] Sent: September-18-12 1:03 PM To: Chantal Andrade Subject: Elle Service Request - NEW ISSUE Hello Chantal, I placed a service request into the Management office last week on Tuesday, September 11, 2012, regarding the same issue with my fire alarms. I have had to resort to turning the fuse off that is connected directly to the fire alarms as they continuously go off until the fuse is switched off. I am sure you agree that this is a hazard for not only myself, but for everyone residing my floor should there be a fire in my unit, heaven forbid, neighbours would be unaware of the dangers. I trust that the management and staff at Elle Property Management have been working to rectify this issue, however, I have not received any indication or even confirmation that they have even received my request. I have also not seen any evidence that my unit was entered. I do not feel as though the diagnosis listed below is correct. "Property Management had an electrician look at it and explained that the paint fumes were the cause of the alarm going off continuously" There has not been any painting done in the unit for well over a month yet the fire alarms are still malfunctioning. As mentioned in my service request on Tuesday, September 11, 2012, I returned from work and turned on the fuse associated with the fire alarms to check if they are in working order. They went off for about 10 seconds and turned off. I thought this was great that the issue was resolved. After about 10-15 minutes the alarms began to go off again, after which I was fanning them with a towel in the hopes of getting fresh oxygen to the fire alarm units hoping they would turn off. A neighbour came to my door to check on the situation, I informed him there was a malfunction with my fire alarms. I proceeded to turn the fuse off once again, then placed my request right away. I am not sure how to proceed with this issue as it is extremely imperative for a working fire alarm to be in place, please advise. Thank you, Anna Kruppe ________________________________ From: candrade@amacon.com To: annakruppe@hotmail.com Subject: RE: Elle Service Request - NEW ISSUE Date: Thu, 16 Aug 2012 18:47:22 +0000 August 16th 12 Re: Elle Service Request #1908 Unit 1908 closed August.25th.2010 Good Afternoon Anna, Elle Property Management has advised us on the requests that were placed; in regards to the smoke alarm, Property Management had an electrician look at it and explained that the paint fumes were the cause of the alarm going off continuously. They also informed us that you had reported a leaky faucet; however, according to the Tarion Construction Performance Guidelines which I have attached to this email, it is no longer warrantable and is part of homeowner maintenance. If you have any further questions, please contact me Sincerely, CHANTAL ANDRADE CUSTOMER CARE Description: Description: cid:image002.jpg@01C9E920.AE188E80 37 Bay Street, Suite 400 Toronto, Ontario, M5J 3B2 Tel. 416.369.9069 X256 Fax. 416.369.9068 Email:candrade@amacon.com Web. www.amacon.com <http://www.amacon.com/> From: Anna Kruppe [mailto:annakruppe@hotmail.com] Sent: August-15-12 3:20 PM To: Chantal Andrade Subject: RE: Elle Service Request - NEW ISSUE Hi Chantal, I understand, thank you! Anna ________________________________ From: candrade@amacon.com To: annakruppe@hotmail.com Subject: RE: Elle Service Request - NEW ISSUE Date: Wed, 15 Aug 2012 18:45:15 +0000 Aug.15.12 Re: Fire Alarm #1908 Hi Anna, We have yet to receive the Service Request from Elle Property Management. Once we receive the service request we will carry forward. Sincerely, CHANTAL ANDRADE OFFICE ADMINISTRATOR Description: cid:image002.jpg@01C9E920.AE188E80 37 Bay Street, Suite 400 Toronto, Ontario, M5J 3B2 Tel. 416.369.9069 X256 Fax. 416.369.9068 Email:candrade@amacon.com Web. www.amacon.com <http://www.amacon.com/> From: Anna Kruppe [mailto:annakruppe@hotmail.com] Sent: August-15-12 2:36 PM To: Chantal Andrade Subject: RE: Elle Service Request - NEW ISSUE Hello Chantal, I am also having issues with my fire alarm. The poor security staff and/or Superintendent have had to go into my unit just about every evening to turn it off. Last night they ended up turning the breaker off, as per my request, as I am still in the process of moving and not currently living there (and was unable to go to the condominium myself as I was working). The gentleman on duty last night informed me that it was an electrical issue. I filled out a request form yesterday, August 14, 2012, for repairs, however, I have not received a response with respect to this issue. Would you please confirm if they will be repairing this soon as I would like to move in completely by the end of next week. Thank you kindly, Anna ________________________________ From: candrade@amacon.com To: annakruppe@hotmail.com Subject: Elle Service Request Date: Wed, 15 Aug 2012 11:44:05 +0000 Aug.15.12 Re: Elle #1908 A\C Repair Good Morning Anna, Just wanted to touch base with you regarding the repair that took place in your unit Aug.14.12. Please let Amacon know if you are having any further issues Have a great day Sincerely, CHANTAL ANDRADE CUSTOMER CARE Description: Description: cid:image002.jpg@01C9E920.AE188E80 37 Bay Street, Suite 400 Toronto, Ontario, M5J 3B2 Tel. 416.369.9069 X256 Fax. 416.369.9068 Email:candrade@amacon.com Web. www.amacon.com <http://www.amacon.com/> 567;Version=Version 14.1 (Build 355.0), Stage=H21348496883.73486.cal3-mh421 (0.0)ex.amacon.localAnonymousannakruppe@hotmail.comannakruppe@hotmail.com+nTAnna KruppeSMTPannakruppe@hotmail.comcandrade@amacon.comD { ;>6Izr?<707724B44E78F14DA1B423A3BE968A8EBBAEC8@ex.amacon.local><707724B44E78F14DA1B423A3BE968A8EB53A2D@ex.amacon.local>,<SNT142-W546391DE5F8051B7402B3C6B60@phx.gbl>,<707724B44E78F14DA1B423A3BE968A8EB53B46@ex.amacon.local>,<SNT142-W1103A0931161EDAF761461C6B60@phx.gbl>,<707724B44E78F14DA1B423A3BE968A8EB53E9A@ex.amacon.local>,<SNT142-W64342E63F1A7C63E8D79A3C6940@phx.gbl>,<707724B44E78F14DA1B423A3BE968A8EBBAEC8@ex.amacon.local><SNT142-W58B8E884DE42D43A81D086C69E0@phx.gbl>71915441806E3347961823864E6AA941@amacon.comannakruppe@hotmail.comSMTPSMTP:ANNAKRUPPE@HOTMAIL.COMAnna Kruppe+nTAnna KruppeSMTPannakruppe@hotmail.comReceived: from cal3-mh421.smtproutes.com (208.70.89.116) by ex.amacon.local (10.254.0.7) with Microsoft SMTP Server id 14.1.355.2; Mon, 24 Sep 2012 07:25:52 -0700 X-Katharion-ID: 1348496883.73486.cal3-mh421 (0.0) Return-Path: <annakruppe@hotmail.com> Received: from snt0-omc2-s41.snt0.hotmail.com ([65.54.61.92]) by cal3-mh421.smtproutes.com [(208.70.89.116)] with ESMTP via TCP; 24 Sep 2012 10:28:03 -0400 Received: from SNT142-W58 ([65.55.90.71]) by snt0-omc2-s41.snt0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675); Mon, 24 Sep 2012 07:25:12 -0700 Message-ID: <SNT142-W58B8E884DE42D43A81D086C69E0@phx.gbl> Content-Type: multipart/related; boundary="_a68a6f53-8bbf-47f5-b491-1a15926b31e9_" X-Originating-IP: [184.147.235.193] From: Anna Kruppe <annakruppe@hotmail.com> To: <candrade@amacon.com> Subject: RE: Elle Service Request - NEW ISSUE Date: Mon, 24 Sep 2012 10:25:12 -0400 Importance: Normal In-Reply-To: <707724B44E78F14DA1B423A3BE968A8EBBAEC8@ex.amacon.local> References: <707724B44E78F14DA1B423A3BE968A8EB53A2D@ex.amacon.local>,<SNT142-W546391DE5F8051B7402B3C6B60@phx.gbl>,<707724B44E78F14DA1B423A3BE968A8EB53B46@ex.amacon.local>,<SNT142-W1103A0931161EDAF761461C6B60@phx.gbl>,<707724B44E78F14DA1B423A3BE968A8EB53E9A@ex.amacon.local>,<SNT142-W64342E63F1A7C63E8D79A3C6940@phx.gbl>,<707724B44E78F14DA1B423A3BE968A8EBBAEC8@ex.amacon.local> MIME-Version: 1.0 X-OriginalArrivalTime: 24 Sep 2012 14:25:12.0760 (UTC) FILETIME=[68B14B80:01CD9A60] X-MS-Exchange-Organization-AuthSource: ex.amacon.local X-MS-Exchange-Organization-AuthAs: Anonymous /O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=CHANTAL ANDRADEE82EX/O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=CHANTAL ANDRADEE82EX{MŚNؼRo[4"Pwq46N Elle Service Request - NEW ISSUEannakruppe@hotmail.comSMTPEX:/O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=CHANTAL ANDRADEE82EX:/O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=CHANTAL ANDRADEE82Chantal Andradeܧ@B+//O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=CHANTAL ANDRADEE82Anna Kruppe+nTAnna KruppeSMTPannakruppe@hotmail.comChantal Andradeܧ@B+//O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=CHANTAL ANDRADEE82SMTP:ANNAKRUPPE@HOTMAIL.COMRE: Elle Service Request - NEW ISSUEIPM.Note__substg1.0_3001001F*;=__substg1.0_37010102*s__substg1.0_3703001F*<@__substg1.0_3704001F*__substg1.0_3707001F*?B__substg1.0_370E001F*__substg1.0_3712001F*A:<__properties_version1.00__substg1.0_0FF90102*__substg1.0_3001001F*DF__substg1.0_37010102*__substg1.0_3703001F*EI__substg1.0_3704001F*__substg1.0_3707001F*HK__substg1.0_370E001F*__substg1.0_3712001F*JC<__properties_version1.00U(__substg1.0_0FFF0102*V __substg1.0_3001001F*MO __substg1.0_3002001F* __substg1.0_3003001F*NR__substg1.0_300B0102*p__substg1.0_39FE001F*QT&__substg1.0_3A20001F*__substg1.0_5FE5001F*SL__substg1.0_5FF70102*__substg1.0_0FF60102*__substg1.0_00020102*@__substg1.0_00030102*W_X__substg1.0_00040102*z__substg1.0_101C0102*__substg1.0_10060102*X\__substg1.0_10160102*`^__substg1.0_10090102*__substg1.0_10190102*aZ__substg1.0_10010102*Yb__substg1.0_10120102*]c__substg1.0_10170102*__substg1.0_10030102*__substg1.0_10140102*d__substg1.0_10150102*@0p!0c@0p!0cpDam 4ycr"v&67J@9T=h`;U?T@ AhUBCTD QpTRpT W Xd e.pBq9_uvwx}j  hU  U   .@tP`#|/|yX5\9Brh@ل` 0V0 V 0?o? ?(?hU?@@@@].].  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