From: Trottier [christrottier@rogers.com]
Sent: Monday, July 05, 2010 10:09 AM
To: Pratt-Service
Subject: Re:
Perfect, I will be out untill 12.. Could u please give them my cell just incase they need in earlier so 734-8786, thx

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From: "Pratt-Service" <service@pratthomes.ca>
Date: Mon, 5 Jul 2010 10:08:04 -0400
To: <christrottier@rogers.com>
Subject: RE:

He will be there in the afternoon

 

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Trottier [mailto:christrottier@rogers.com]
Sent: Monday, July 05, 2010 9:41 AM
To: Pratt-Service
Subject: Re:

 

That is fine but I need to know when the service guy will be arriving please

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From: "Pratt-Service" <service@pratthomes.ca>

Date: Mon, 5 Jul 2010 09:40:37 -0400

To: 'CHRIS TROTTIER'<christrottier@rogers.com>

Subject: RE:

 

Sorry Chris, I meant  Monday, July 19.

 

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: CHRIS TROTTIER [mailto:christrottier@rogers.com]
Sent: Wednesday, June 30, 2010 9:34 PM
To: Pratt-Service
Subject: Re:

 

No, July 13th is a Tuesday not a Monday so it will not work. If you can do the Monday July 12th that would be good if its good for you?

Let me know by Friday morning if possible because i need to give my work sufficient notice.

Thank You

 


From: Pratt-Service <service@pratthomes.ca>
To: christrottier@rogers.com
Sent: Wed, June 30, 2010 4:51:08 PM
Subject: RE:

I can send the service tech on Monday July 13, will that work?

 

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Trottier [mailto:christrottier@rogers.com]
Sent: Wednesday, June 30, 2010 4:05 PM
To: Pratt-Service
Subject: Re:

 

Ok, perfect, I was just concerned there might be work done to any walls because I know you don't paint it back to the current color and I have multiple open houses coming up..none of these dates are a monday, is there any way to get them in on a monday? Sounds like we are both busy.

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From: "Pratt-Service" <service@pratthomes.ca>

Date: Wed, 30 Jun 2010 15:42:05 -0400

To: <christrottier@rogers.com>

Subject: RE:

 

No, it should only take one day at the most. The work to be preformed:

·         foyer door requires adjustment as it stick,

·         the duct work extending form the HVAC unit to be sealed

·          caulking of the condensation line where it enters the copper pipe.

 

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Trottier [mailto:christrottier@rogers.com]
Sent: Wednesday, June 30, 2010 3:31 PM
To: Pratt-Service
Subject: Re:

 

Hi Teresa

Could you give me a list of the work being preformed please. Also, will the work take more then 1 day?

Thank You
Chris

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From: "Pratt-Service" <service@pratthomes.ca>

Date: Wed, 30 Jun 2010 14:46:01 -0400

To: 'CHRIS TROTTIER'<christrottier@rogers.com>

Subject:

 

Hello Chris,

How are you? We need to have access to your home to do some work, as per the performance audit done recently. I have July 14th, 16th, 20th, 22nd, 23rd and 27th open. Please let me know which day will work best for you.

Thank you, and take care

 

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991