From: Pratt-Service [service@pratthomes.ca]
Sent: Thursday, July 22, 2010 1:42 PM
To: 'Lisa Ciara'
Subject: RE: 73 Shalom

Hi Lisa,

I sorry but we will have to re schedule for Aug.23/10 as I’ve talked to Wendy and she informed me that our service tech will need one full day to do the repairs and I was trying to fit you in on July 28th for ½ day.  Please confirm if Aug 23rd will work for you.

Regards,

 

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991


From: Lisa Ciara [mailto:lciara82@yahoo.com]
Sent: Sunday, July 18, 2010 1:11 PM
To: Pratt-Service
Subject: Re: 73 Shalom

 

Hi Teresa 

I am not sure if they have completed th repairs or not as no one knocked on our door or contacted us. Our neighbours said they saw someone on our roof so I'm not sure what that means? This work is also covered under our warraty correct as it is ruled out to be not from the snow?

What time on the 28th would you be scheduling the remainder of our repairs? As of right now that date looks good please let me know of the times available. 

Thanks

Lisa


Sent from my iPhone


On Jul 13, 2010, at 9:17 AM, "Pratt-Service" <service@pratthomes.ca> wrote:

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Hello Lisa,

Hope all is well. Could you please confirm with me if Dominion Roofing has completed the repairs to the roof? Also if the work is completed could I schedule to do warranty work from the year end list for July 28th?

Regards,

 

Teresa Groenevelt

Service Department

Pratt Hansen Group Inc.

P: 705-721-9912 F: 705-735-6991