From: Deborah Walsh [Deborah.Walsh@debcobag.com]
Sent: Monday, August 24, 2009 11:46 AM
To: 'Pratt-Service'
Subject: RE: TWO YEAR WARRANTY
Thank you Lorraine.....will keep you advised....
 
Deborah Walsh
Director of Credit
Debco Bag Distributors Ltd.
Phone: 905-669-2247 x247
Fax: 905-695-5002
 


From: Pratt-Service [mailto:service@pratthomes.ca]
Sent: August 24, 2009 11:26 AM
To: Deborah Walsh
Subject: RE: TWO YEAR WARRANTY

I am not sure if they need to come in or not.  I have given Tech Crete your number to call if they need access.  I don’t know which day it will be.

If you don’t here in the next couple of days please let me know.

Thanks

 

Lorraine Goyetche

Service Department

Pratt Hansen Group Inc.

Phone: 705-721-9912

Fax: 705-735-6991


From: Deborah Walsh [mailto:Deborah.Walsh@debcobag.com]
Sent: Monday, August 24, 2009 10:58 AM
To: 'Pratt-Service'
Subject: RE: TWO YEAR WARRANTY

 

Thank you so much.......do they need to get inside the house to repair or can it just be done on the outside?  My Husband is home on Wednesday.....?

 

Deborah Walsh

Director of Credit

Debco Bag Distributors Ltd.

Phone: 905-669-2247 x247

Fax: 905-695-5002

 

 


From: Pratt-Service [mailto:service@pratthomes.ca]
Sent: August 24, 2009 10:38 AM
To: Deborah Walsh
Subject: RE: TWO YEAR WARRANTY

I am going to send paperwork out right away to have Tech Crete come and repair these cracks.

Thanks

 

Lorraine Goyetche

Service Department

Pratt Hansen Group Inc.

Phone: 705-721-9912

Fax: 705-735-6991


From: Deborah Walsh [mailto:Deborah.Walsh@debcobag.com]
Sent: Monday, August 24, 2009 9:34 AM
To: 'Pratt-Service'
Subject: RE: TWO YEAR WARRANTY

 

Yes,...actually probably was leaking last year, but we just removed the insulation so my Husband could re-enforce the wood beams as we are starting to finish our basement, and saw the large cracks......we noticed in July and he went on the outside of our home  putting a hose to the crack and water came through both cracks. Both cracks are "adjacent" to each other on each side of the foundation.  My Husband's days off are Wed & Thurs if someone could take a look......

 

Thank you, for your assistance,

 

Sincerely,

 

Deborah Walsh

Director of Credit

Debco Bag Distributors Ltd.

Phone: 905-669-2247 x247

Fax: 905-695-5002

 

 


From: Pratt-Service [mailto:service@pratthomes.ca]
Sent: August 24, 2009 9:32 AM
To: Deborah Walsh
Subject: RE: TWO YEAR WARRANTY

Yes we did receive your 2nd year end list.  We will call to set time up for this.  Can you tell me is the water your talking about seeping through the cracks you mentioned?

 

Lorraine Goyetche

Service Department

Pratt Hansen Group Inc.

Phone: 705-721-9912

Fax: 705-735-6991


From: Deborah Walsh [mailto:Deborah.Walsh@debcobag.com]
Sent: Monday, August 24, 2009 8:45 AM
To: 'service@pratthomes.ca'
Subject: TWO YEAR WARRANTY

 

Good Morning:  Last week I sent over our two year review on our home. As we were starting to do our basement, we noticed two large cracks in the basement wall.  Water has been seeping into our basement and a copy went to Tarion.....can you please confirm that you received our form and a scheduled date in which someone will be coming by to take a look.....we are very concerned with Fall and Winter approaching..

 

 

Thank you,

 

Sincerely.

 

18 Shalom Way

Barrie, Ont

L4n 5X3

 

 

Deborah Walsh

Director of Credit

Debco Bag Distributors Ltd.

Phone: 905-669-2247 x247

Fax: 905-695-5002