Hello Jurij;

 

In response to the letter faxed to the Pratt head office, the service manager would like to set-up a scheduled appointment to come to your condo at 133-6 Sydenham Wells. Wendy Skyba our service manager would like to view the outstanding issues to determine what warrantable issues are still outstanding. This will enable her to determine exactly what needs to be done so that we can get this resolved for you.

 

Wendy is available to meet with you Monday through Friday from 8am to 4pm. Please advise which date and time that would be most convenient for you. You may leave a voice mail at 705-721-9912 or reply by email to service@pratt.ca

 

Thank you,

 

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991