From: service [service@pratthomes.ca] Sent: Monday, March 07, 2011 4:26 PM To: 'Cheryl Walt' Subject: RE: photos Hi Cheryl, I can see one of the photos is the bathroom, but the other photos which rooms are they? If I know which rooms they are I can label the photos and add them to your home owner profile. Cracks in drywall are left till year end at which time you will receive a year end drywall certificate. The year end visit provides repairs covered under the Tarion Warranty Program. Even though drywall damage that is a result of normal shrinkage and drying of construction materials in not warrantable, Pratt Homes does provide our homeowners with one opportunity to repairs shrinkage cracks and nail pops as a courtesy. But we recommend you wait until the year end to make this request so that your home has been through all four seasons and has a chance to shrink and settle. These repairs will not be sanded primed or painted. This work should be completed by your painter. Ramona Gross Service Department Pratt Hansen Group Inc. Tel: (705)721-9912 Fax: (705)735-6991 -----Original Message----- From: Cheryl Walt [mailto:cwalt@ryerson.ca] Sent: Saturday, March 05, 2011 10:19 AM To: service Subject: photos Hi Ramona; Gary came and fixed the attic hatch so we thank you very much. There are photos attached of cracks in wall/ceiling. Wondering if anything can be done to fix them? Thanks for your help, Cheryl