From: service [service@pratthomes.ca]
Sent: Thursday, June 07, 2012 3:28 PM
To: 'Lorri Venner'
Subject: RE: Leak

Hi Lorri,

 

 I have sent a work order to the trade to recaulk the exterior of the window to make it water tight. You will not need to be home for this repair.

 

Regards,

 

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991


From: Lorri Venner [mailto:lorrivenner@rogers.com]
Sent: Wednesday, June 06, 2012 5:32 PM
To: service@pratthomes.ca
Subject: Leak

 

Hello

 

During the heavy rains of this past week, there was quite a leak coming in from the bedroom window in my unit.

I had this problem last year and a man came in and had a look and said that he knew where the rain was coming in.  I assumed that he had fixed the problem as I haven't had this problem until now.  This happened during heavy rains last year.

 

I am writing to you to ask you when someone could come over and have a look.

Please call me at 705.252.1682 or email me at lorrivenner@rogers.com

 

Thank you so much

Lorri Bowers

137 Sydenham Wells, Unit #6