From: Peggy Russell [peggyrussell.ca@gmail.com]
Sent: Tuesday, May 22, 2012 3:36 PM
To: service
Subject: Re: Ramona
Thanks Ramona
Does Gary look after the vent problem in the living room and the removal of the toilet paper holder on the vanity and the door that really bangs loudly
Rick thinks it is just an adjustment for the door but he didn't know how to do it
Rick bought some stuff that took the stuff off the banister outside and filled a big hole in the furnace room I am always afraid of mice
He also painter behind the stove as they were coming that day with the stove  so things are getting done
They are very small things Ramona,
I did not get a message from Jennifer there is also some sort of filter that was missing from the furnace does she look after that too
and it is OK to mention it? I don't want to sound like we are complaining,I just thought of it but would they be the people that fix the vent in the living room?
Yes it would be fine for Gary to come on Thursday I will try and be there
The people that change the handle on the frig are coming Wed I haven't got a time yet
Thanks for helping me with all this
   Peg
 
 
 
 
 
 
 
 
 
 
 
 
 
----- Original Message -----
From: service
To: 'Peggy Russell'
Sent: Tuesday, May 22, 2012 12:37 PM
Subject: RE: Ramona

Good Afternoon Peggy;

 

I hope you had a nice weekend; the weather was certainly great for anyone moving boxes and into a new home. I am sorry that Downsview Heating did not make it to Barrie to repair you’re a/C, Jennifer of Downsview said she left a message for you to call her & arrange a scheduled repair dat. Please call 1-905-794-1167 ext. 212 for service.

 

The wires in the laundry room you are referring to may be for the exhaust fans, our service man can’t be sure unless he sees it however he did say if a shelf is put up in that area just make sure this panel is accessible.

 

I do have Gary our Pratt Service man scheduled to do Paint touchups and a clean up on your deck for May 24/12 between 12 & 3pm. Please advise me if this will work for you or if you can’t be there if Gary can let himself in with our master key. To complete

 these repairs.

 

Thank you.

 

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991


From: Peggy Russell [mailto:peggyrussell.ca@gmail.com]
Sent: Tuesday, May 22, 2012 9:48 AM
To: service@pratthomes.ca
Subject: Ramona

 

Good Morning Ramona

Did you have a nice week-end! Did you ever see such nice weather

Ours was busy ,Rick ( now gone back to NC)did some small jobs for us,blinds in the bedroom

patched a few holes in the furnace room put up a circular curtain rod etc It was nice just being to-gether and doing small jobs

We have just a few questions that we need your help with

The air conditioner was not cooling properly we were there all day so we felt it had time

Rick feels it is just a small adjustment,Also the door really slams is that normal? or can it be adjusted too

Also there are some wires behind a spot in the laundry room too we just wondered what they were.

Ramona when Bruno was there he put sticker around the place that

things needed touching up and none of the has been done yet ( just asking )

I have to ask you If the toilet tissue that I asked to be removed from the wall

can be removed from the vanity ( the reason I have a nice stand up one that I use ( I got it at home sense and love it)

I know it is small but really makes the room look nice

Thanks again for your really kind treatment Rick and I do appreciate more than you will know

   Warmest Thoughts for your day     Peggy