From: service [service@pratthomes.ca]
Sent: Monday, December 17, 2012 11:54 AM
To: 'Peggy Russell'
Subject: RE: Merry Christmas

Good Morning to you Both, Peggy & Ben;

 

Thank you so much for your kind words. I must tell you they mean a lot and inspire me to do a better job. All those involved in delivering the Gingerbread homes have been sent a copy of your email. This reminds them, people do appreciate this gesture and I get a lot of smile from our staff when they hear these warm, thankful comments from our homeowners.

 

I would like to take this opportunity to wish you and Ben a Wonderful Christmas. May the time spent with your family over the holidays create memories that you’ll hold close to your hearts.

 

From all of us in the Pratt Service Department:

 

Merry Christmas.

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991


From: Peggy Russell [mailto:peggyrussell.ca@gmail.com]
Sent: Monday, December 17, 2012 11:16 AM
To: service
Subject: Merry Christmas

 

Good Morning Ramona

Ben and I would like to wish you and your family a very Blessed Christmas

Full of fun with family and good friends( probably a good rest too )

Ramona Ben & I really want to thank you so much for all the care you have given us

this past year. I think it has really been sent to test us I am sure.Bens pressure is up in his eye again

so I expect that will mean more trips to TO We were so hoping it could be looked after in Barrie to save the travel

What a pleasant surprise to open the door and find a beautiful Gingerbread House

I didn't know where to go to say thank you so will you see this gets to the right people for us

It has a special place in our home for Christmas and lightens our hearts

Our Warmest Thoughts    Peggy & Ben