Yes Gary will arrive between 12 noon & before 2pm.

Thank you.

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912 Fax: (705)735-6991

From: Kim Misener [mailto:kmisener29@hotmail.com]
Sent: Thursday, November 29, 2012 5:47 PM
To: Ramona Gross
Subject: RE: Fri.Nov 30th schedule

Hi Ramona,

Friday November 30th is the original date you called me about on Monday this week and I had to make sure I could have the day off work which I did. I then emailed you on Tuesday or Wednesday I believe to tell you that Friday would be fine between 12 noon and 2pm. So I am hoping that they are going to show up tomorrow.

Thank you,

Kimberly Misener

705-321-5315
kmisener29@hotmail.com

From: service@pratthomes.ca
To: kmisener29@hotmail.com
Subject: Fri.Nov 30th schedule
Date: Thu, 29 Nov 2012 15:06:40 -0500

Hi Kim;

Actually I do have an opening for Friday Afternoon Nov. 30^th . Gary would arrive anytime between 12 noon and before 2pm. Could he come then?

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912 Fax: (705)735-6991

From: service [mailto:service@pratthomes.ca]
Sent: Thursday, November 29, 2012 2:52 PM
To: 'Kim Misener'
Subject: RE: repairs

Hi Kim;

Thank you for replying. We had a cancellation so I was just trying to fill in the day. Unfortunately we are booked for tomorrow. We are not booking for service until Feb.2013. If we have any openings coming up I will call you.

Regards,

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912 Fax: (705)735-6991

From: Kim Misener [mailto:kmisener29@hotmail.com]
Sent: Thursday, November 29, 2012 2:32 PM
To: service@pratthomes.ca
Subject: RE: repairs

Hi Ramona,

Sorry I am working today and have to move furniture so Friday is better for me as I already had to take tomorrow off work.

Thanks,

Kim

From: service@pratthomes.ca
To: kmisener29@hotmail.com
Subject: repairs
Date: Thu, 29 Nov 2012 09:20:39 -0500

Hi Kim;

We have had some cancellations today, any chance our service man can drop by & take care of some of the repair issues listed on your 1 year Tarion form.

Thanks,

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912 Fax: (705)735-6991