From: service [service@pratthomes.ca]
Sent: Monday, November 26, 2012 10:13 AM
To: 'JOHANNA. LEROUX. '
Subject: RE: under mount light valance

Gary will do the repairs on Fri. Nov. 30/12 and the Dec. 4th date has been cancelled.

Ramona Gross
Service Department  Pratt Hansen Group Inc.
Tel: (705)721-9912  Fax: (705)735-6991


-----Original Message-----
From: JOHANNA. LEROUX. [mailto:jj.leroux@sympatico.ca]
Sent: Monday, November 26, 2012 9:57 AM
To: Ramona
Subject: Re: under mount light valance

Yes that would be great.  Do we still have that appointment set for Dec 4?
Thank you
Sent wirelessly from my BlackBerry device on the Bell network.
Envoyé sans fil par mon terminal mobile BlackBerry sur le réseau de Bell.

-----Original Message-----
From: service <service@pratthomes.ca>
Date: Mon, 26 Nov 2012 14:58:26
To: <jj.leroux@sympatico.ca>
Subject: RE: under mount light valance


Good Morning Johanna ;
 
  Can we have Our Pratt service man Gary come and take care of your 30 day
 repairs on Fri. Nov. 30? He would arrive between 11 & before 12 noon?
 Please advise.
 
 Thank you, 
 
 Ramona Gross
 Service Department   Pratt Hansen Group Inc.
 Tel: (705)721-9912  Fax: (705)735-6991
 
 -----Original Message-----
 From: JOHANNA. LEROUX. [mailto:jj.leroux@sympatico.ca] 
 Sent: Sunday, November 25, 2012 10:05 PM
 To: Ramona 
 Subject: Re: under mount light valance
 
 Good morning Ramona,
 I'm sorry I didn't get back to you sooner. We left for Pittsburgh Thurs
 morning & I didn't take my phone as the roaming charges are too expensive. 
 Friday is good for the lights. 
 I'll be home all day Tuesday, Friday & Sat.  this week. 
 Thanks
 Johanna
 Sent wirelessly from my BlackBerry device on the Bell network.
 Envoyé sans fil par mon terminal mobile BlackBerry sur le réseau de Bell.
 
 -----Original Message-----
 From: service <service@pratthomes.ca>
 Date: Thu, 22 Nov 2012 16:34:22 
 To: <jj.leroux@sympatico.ca>
 Subject: under mount light valance
 
 
 
 Hi J0ohanna; 
   
  I have just received word that Cartier Kitchens will install your under
 mount light valance for your kitchen on Fri. Nov. 30th I am sorry at this
 point I can't tell you what time slot they have your scheduled for. I do
 know they will arrive after 9am and before 2pm. 
 Please confirm this date will be okay for you. 
   
 Ramona Gross 
 Service Department 
 Pratt Hansen Group Inc. 
 Tel: (705)721-9912  Fax: (705)735-6991