From: Michelle Vaters [michelle_vaters@hotmail.com] Sent: Friday, June 15, 2012 3:24 PM To: service Subject: Re: Service/Repairs for Unit 39-304 on Mon. June 11th Thanks Ramona! Much appreciated. Michelle. Sent wirelessly from my BlackBerry device on the Bell network. -----Original Message----- From: service Date: Fri, 15 Jun 2012 18:21:02 To: Subject: RE: Service/Repairs for Unit 39-304 on Mon. June 11th Hi Michele:   I have forwarded your concerns to Liana at Cartier Kitchens and I am waiting for her response. However I will make sure that Cartier returns on July 6th.   Sincerely,   Ramona Gross Service Department Pratt Hansen Group Inc. Tel: (705)721-9912  Fax: (705)735-6991 ---------------- From: Michelle Vaters [mailto:michelle_vaters@hotmail.com] Sent: Friday, June 15, 2012 12:41 PM To: service@pratthomes.ca Subject: RE: Service/Repairs for Unit 39-304 on Mon. June 11th Importance: High   Hi Ramona,   Everything on your list of completed items has been fixed from what I can tell, except for the following (see comments for each in red)...   * KITCHEN - COUNTERTOPS - COUNTERTOP NOT SECURED TO END PANEL (can lift the end of the couter off of the end panel; should need a bracket of some sort) * Kitchen - Cabinets - Kitchen & Bathroom- the shelf in the cupboard above the microwave is cracked (still cracked) * Kitchen- Cabinets - Kitchen & Bathroom- adjust all cabinets and drawers (can still see the white at the top of come of the cupboards and some of the drawers aren't fluch with the others) * Kitchen- Cabinets - Kitchen & Bathroom- counter top is chipped to the left of the stove (the counter is chipped next to the top of the stove, so I won't be able to capture a picture from 5 ft. away, but will send you a pic of it with the tape measure, however, it shouldn't matter the size since it was chipped before I moved in and should have been replaced, not touched up, before I took possession)   I look forward to having the items listed above fixed soon, as well as the other outstanding items listed below on July 6th.   I will send a picture of chip that has been filled in with puty tonight or tomorrow when I get home.   Thanks, Michelle. > From: service@pratthomes.ca > To: michelle_vaters@hotmail.com > Subject: RE: Service/Repairs for Unit 39-304 on Mon. June 11th > Date: Fri, 15 Jun 2012 12:12:18 -0400 > > Good Morning Michelle; > > Sorry I hadn't responded to your email until today, as I had to wait to get > the completed work orders from the tirades that had done work in your condo. > > Sunview Ptio doors completed the repairs on the Patio door track by > replacing the track and adjusted the door lock and replaced the screen door. > repaired the hole in screen > > Cartier Kitchens has done all the repairs requested, > > KITCHEN- - CABINETS-SCRATCHED PANEL WHERE MARKED ON PENINSULA FACING LIVING > ROOM. UPPER CABINET FAR LEFT OF STOVE SCRATCHED AT TOP, ADJUST ALL CABINETS. > COUNTER TOP CHIPPED TO LEFT OF STOVE > **completed by trade- June 11/12** > > KITCHEN- - COUNTERTOPS-COUNTERTOP NOT SECURED TO END PANEL > **completed by trade- June 11/12** > > Main Bathroom- Cabinets - Kitchen & Bathroom- chip on the left door of > cabinet > **completed by trade- June 11/12** > > Kitchen- Cabinets - Kitchen & Bathroom- the shelf in the cupboard above the > microwave is cracked **completed by trade- June 11/12** > > Kitchen- Cabinets - Kitchen & Bathroom- scratched panel where marked with a > "fix it sticker" on the peninsula facing the living room **completed by > trade- June 11/12** > > Kitchen- Cabinets - Kitchen & Bathroom- upper cabinetry (on valance area > near ceiling) far left of stove is **completed by trade- June 11/12** > > Kitchen- Cabinets - Kitchen & Bathroom- adjust all cabinets and drawers > **completed by trade- June 11/12** > > Kitchen- Cabinets - Kitchen & Bathroom- counter top is chipped to the left > of the stove > **completed by trade- June 11/12** > > Still to be repaired on July 6th: > > Exterior- Railings - Exterior- balcony railing is scratched > Laundry Room- Painting- paint required on wall to the right of the hot water > tank > Kitchen- Drywall- bowed wall behind the sink creating a crooked backsplash: > Gary will assess & advise the Service Manager Wendy Skyba > Master Bedroom- Drywall fix corner bead and paint to the left of the window > where the fix it sticker is > Main Bathroom- Drywall dark line on wall between the toilet and bathtub > where the fix it sticker is > Main Bathroom- Electrical- fan doesn't turn on when the switch in the > bathroom is flipped on, or the switch outside the bathroom is switched on > > I will set up another work order to adjust the cabinets and Liana Hammond of > Cartier will call you with a service date. Can you email me a picture of the > repair to the counter top with a ruler or tape measure beside it then a > picture of the repair without a measurement but standing 5 ft away? > > Thank you. > > Ramona Gross > Service Department > Pratt Hansen Group Inc. > Tel: (705)721-9912 Fax: (705)735-6991 > > -----Original Message----- > From: Michelle Vaters [mailto:michelle_vaters@hotmail.com] > Sent: Monday, June 11, 2012 7:57 PM > To: service > Subject: Service/Repairs for Unit 39-304 on Mon. June 11th > Importance: High > > Hi Ramona, > > Could you please send me a list of repairs that were completed in my unit > today (June 11th)? > > I noticed that all cabinets and drawers were not adjusted by Cartier > kitchens as requested. Also, they attempted to patch the chip in my > countertop, instead of replacing it, which is unacceptable as I expect > everything to look new, which is the reason I purchased a new build instead > of a resale. Did they just do this in the interim until they can order and > replace the piece of countertop? Please let me know. > > Thanks, > Michelle.= >