From: service [service@pratthomes.ca]
Sent: Thursday, October 25, 2012 1:00 PM
To: 'cynthia@pratthomes.ca'
Subject: michelle

I take a lot of pride in my condo and the design decisions I have made. Even your interior designer has mentioned my condo to other purchasers and has had them stop by my place to have a look, instead of just visiting the model suites. I would like to have NYT come in to finally fix this issue and put it to rest, especially with all they have put me through these past months (4+ visits they have had to make since they didn't correct the issue the first time around, cleaning up after their mess each time, lying about speaking with me about an appointment and informing your service department that I had given consent for them to enter my suite and people entering my suite without my given consent, which has happened on a couple of occasions). I'm sure they have broken some clause by entering my place without my consent, have they not?
 
Michelle Vaters.

 

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991