From: service [service@pratthomes.ca]
Sent: Monday, May 07, 2012 10:47 AM
To: 'Mark Borysiak'
Subject: RE: 30 Day List

Good Morning Mark;

 

I have sent a work order to a company called Sunview Patio Doors to supply & install a patio screen door. They will call you to arrange a service date. I have also contacted TruFix Windows to install a window crank on your bedroom window & test the window to make sure there are no problems with opening & closing the window. They will also call you to arrange a repair date.

 

Sincerely,

 

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991


From: Mark Borysiak [mailto:mark.borysiak@gmail.com]
Sent: Monday, May 07, 2012 9:55 AM
To: service
Subject: Re: 30 Day List

 

Hi Ramona, 

 

I have a few other things which should be simple fixes.

 

I still require my screen for my sliding door as well as my window crank for my bedroom window. 

The weather is starting to get warm and the bugs are starting to come out so I would appreciate if I can have the screen and window issue resolved sooner rather than later.

 

If you could please let me know how to resolve the situation.

Thanks.

 

On Wed, May 2, 2012 at 3:43 PM, service <service@pratthomes.ca> wrote:

Hi Mark,

 

Maria has sent me your email with concerns over the Tarion issues. We will be booking repair dates for the month of June as our service man has just come back to work after a lengthy sick leave. I will go over your Tarion List later this afternoon & delegate any workorders  that may pertain to other trades. These trades will call & schedule a repair date with you as soon as possible. As for the Hvac system I will contact Yanch late this afternoon to get them to do the appropriate repairs needed. We will have it running smoothly before the warm weather comes.

 

Thank you,

 

 

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991