From: service [service@pratthomes.ca]
Sent: Thursday, March 07, 2013 9:52 AM
To: 'elizabeth.dooley@rbc.com'
Subject: Lot 76 SWD railings,post & landings

Good Morning Elizabeth;

 

 I apologize for not responding sooner but I was out in the field yesterday.

 

 I have checked through your deal thoroughly and do not see where there was a request for the stair railings, posts, balusters and landings to be stained or painted. I did notice a work credit for painting of your home. So there was no over sight and the flooring person should not comment on this matter as he is unaware of the details regarding your deal for the lot.  The difference in colour of both woods flooring to stair railing, posts & newells would go un-noticed as there is a trend in home décor that flooring and staircases, railings etc. be different colours.

 

However, if you have a document or paper signed & initialed that states rails etc. to be painted or stained to match the flooring please send it to me and we will then take care of this issue right away.

 

Sincerely,

 

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991