From: Meighen Russell [meighenrussell@hotmail.com]
Sent: Tuesday, June 19, 2012 11:07 AM
To: service@pratthomes.ca
Subject: RE: creaking laminate floors
Thanks, Ramona.  I'll contact that company.
 
Meighen
 

From: service@pratthomes.ca
To: meighenrussell@hotmail.com
Subject: RE: creaking laminate floors
Date: Tue, 19 Jun 2012 10:18:39 -0400

Good Morning;

 

I have looked through the file for this condo I can see there were no flooring issues or repairs needed were ever needed nor scheduled. The previous owners didn’t call the service department regarding any floor issues.

 

 Make sure your humidity level in your condo is not more than 45%. Wood flooring is a natural product that will swell or shrink due to climatic changes within your condo. High humidity or very dry heat in the winter months will affect flooring.

 

The floors were installed by Barrie Carpet & Hardwood you could call them for advice on maintaining your hardwood or laminate flooring.

 

Regards,

 

 

 Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991


From: Meighen Russell [mailto:meighenrussell@hotmail.com]
Sent: Sunday, June 17, 2012 9:47 PM
To: service@pratthomes.ca
Subject: creaking laminate floors

 

Good morning
 
Given that I wasn't around when the floors were installed, and therefore have no idea if it was done correctly, who would know what, if anything, can be done about the floors?  Walking on them is like being in a very old house, but this place is only three years old.
 
Meighen
1 - 39 Coulter Street