Pratt Homes Service Department
Attention: Ramona Gross
Attention: Wendy Skyba
c.c. Karen Hansen, President
Ladies:
I have now resided at the Sunnidale Vistas for a period of 2 years and 3
3/4 months.
I gave Pratt Homes my life savings, the culmination of my toil, as I
embarked on this second half of my life.
I submitted my Tarion 2 year form at the end of April, 2013.
Since doing so, I have called and left messages on Ramona Gross's
voice mail, on three occasions, with no call back.
I would appreciate receiving a response to the items in the SIX
PAGE second year form, and a reply to my questions.
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Please also note that I did not use the A/C, at all, since last
year when Pratt dispatched a plumber/mechanical service person, (but
for the one week this summer, noted above).
It was purchased brand new from Pratt Homes, dirty, with the
back screws/bolts off.
Is that standard practice, on your part?
I paid to have the HVAC cleaned, at the same time that Pratt Homes
dispatched Lennox heating and cooling to service the unit above mine (unit 12).
When I inquired of the Lennox service person as to the cost, I was told
that they knew nothing of it, as Pratt Homes was taking care of the payment
details. (Maybe you liked them more than me :-(
Of all of the 90 units at the Sunnidale Vistas
complex, why are there ongoing issues with my BRAND NEW
HVAC UNIT and why am I presented as being NEGLIGENT in more than
one regard??
I entered into this home purchase in good faith. This is not what I
thought new home ownership, retirement, and a welcome to a new city would be
like. Not to mention the surprise increase in condo fees following 12
weeks residency!
I am saddened to say that I have been asked: "Didn't you GOOGLE this
builder?". No, I did not. Why would I trust anything I read from I
don't know whom, on an internet website? I didn't even trust what my
neighbours were telling me about overpaying and getting damaged/used
goods that had past problems.
I know all too well how easily someone's reputation can be tarnished.
Having said that, I bring your attention to the following for response, off
of the RedFlags website and ask, as per six page Second Year Form:
Is it at all POSSIBLE, that my suite might not be wired
to the correct electricity meter, or is it at all POSSIBLE that I might not be
getting the correct bill for the correct meter? From the RedFlags website,
as I have been extremely frugal:
"I can only speak from my experience of purchasing a condo from
Pratt Homes, I will never deal with this company again. My gas piping was put
into the unit below me, when I asked for it to be fixed I was told that they
couldn't cut into the fire wall. I asked to have my railings painted a darker
stain and was quoted $1200 dollars, I refused and they painted with clear
stain, only on the front side, the bare wood shows between the railings, I
wished I had just done it myself. There are sections of drywall separating, we
had removed the carpet to put laminate flooring down and found at the top of
the stairs boards placed sideways shimmed in. There is no insulation between
the floors, food smell comes through the walls of adjoining units, main floor
units get to hear the toilets flushing every time someone uses the washroom no
matter what time of the day. Hydro has been crossed
where a one bedroom unit was paying for 3 bedroom units power. The
toilets are of poor quality allowing many leaks and huge water consumption
issues. My air conditioner (gift from Pratt) had to be fixed within the first
year and this year again has to be fixed, no one wants to stand behind the
warranty and the manufacturer is no longer in business. Pay a little extra,
don't go through the headaches we went through."
jjjones.
I have NO PLANS to move any time
soon. I feel that harm has come to me in this Ontario new home purchase,
physically, mentally, emotionally and materially. I do not know if I
have anything left to do it all over again.
I do not wish any further harm to come to
me.
Are there problems with the main floor
and is there sufficient support holding up the locker side of the
building(s)??? The former board member kept repeating that the floor
can't be fixed. What does that mean?
As per above, I would also like answers to
my six page Second-Year Form, please. I can meet with you again, and in
fact would appreciate it, only if I get some honesty my
way.
Regards,
Ivanka Jane Prpic.
#2 - 41 Coulter St., Barrie, ON