From: service [service@pratthomes.ca]
Sent: Tuesday, January 18, 2011 8:33 AM
To: 'Ria Won'
Subject: RE: kitchen electrical outlets repair

Good Morning Fee,

 

Sorry that I didn’t respond to your email sooner. I just got off the phone with Marnoch Electric and Gord assured me he would call you this morning. He mentioned he has a man working in the area so they may be able to do the repairs today. If not it would be Wed Jan 19th , but he would definitely call you this morning and advise of which day.

 

Sincerely,

 

Ramona Gross

Service Department

Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991


From: Ria Won [mailto:ria.won@gmail.com]
Sent: Monday, January 17, 2011 4:48 PM
To: service
Subject: Re: kitchen electrical outlets repair

 

Hi Ramona 
Thank you for your email reply ..and please be advised it is 4:45 p.m. and we have had no call or message left from Marnoch Electric.
 The above is for your information..best regards..Fee Won

On Mon, Jan 17, 2011 at 9:09 AM, service <service@pratthomes.ca> wrote:

Good Morning Fee,

As per our phone conversation this morning I said Gary would address the
issue of Kitchen outlets not working. I apologize for this. I am sending a
work order to the electrician right away. Marnoch Electric will call you and
schedule a repair date with you. If you have not heard from them by 4pm
today please advise me. This will be repaired much sooner.

Thank you,


Ramona Gross
Service Department
Pratt Hansen Group Inc.

Tel: (705)721-9912  Fax: (705)735-6991

-----Original Message-----
From: Ria Won [mailto:ria.won@gmail.com]
Sent: Saturday, January 15, 2011 1:21 PM
To: service
Subject: kitchen electrical outlets

Theresa ,good morning and we hope you had a good weekend .
The snow was great to see again .
We left a voice message on friday regarding our kitchen wall outlets ,well
we have no power on TWO of them and yes we checked the breakers .,they did
not trip[.
We put them on and off but nothing happened. Still no power on Two of the 4
.
Please call and advise when we can this situation remedied .
Thanking you in advance for your help in this problem.
Best regards FEE
43 Coulter st  Unit 24
737 2429