From: Kim Skilliter [kim@pratthomes.ca] Sent: Thursday, March 03, 2011 9:21 AM To: 'service' Subject: RE: Fw: Service 1989 Prince Crt. Hi Ramona, This homeowner is quite well aware that he is at least a year past his two years and that Barrie no longer looks after Innisfil. He also has the number for Innisfil because I gave it to him twice when I phoned to remind him of his appointment. The repairs are not warrantable but I cut him some slack. I do have his file and background information -- thanks for the time you have already put into this. I'll call him. Have a good day!!! Kim Kim Skilliter Service Manager Pratt Construction 2134 Taggart Court Innisfil ON L9S-0C4 ph: (705) 431-8859 fax: (705) 431-6858 ext 102 -----Original Message----- From: service [mailto:service@pratthomes.ca] Sent: Thursday, March 03, 2011 8:37 AM To: kim@pratthomes.ca Subject: FW: Fw: Service 1989 Prince Crt. Hi Kim, I am forwarding this email to you from Scott Simpson. I don’t have anything here on file regarding this home owner or any repair history to his home, there is nothing in pass regarding work orders or past deficiencies that are outstanding or have been cleared up that I can send you for back ground info. I will fax all the email communications to you; from Scott to Teresa. Scott did leave a voice mail last night for Teresa asking her to call him regarding grout and tiles that have been an issue before. He mentioned his fiancé had surgery and that is why there's been no communication since last Aug./10.I have not called Scott and he has left his work # 705-739-4220 ext. 3025. Hope some of this helps. Sincerely, Ramona Gross Service Department Pratt Hansen Group Inc. Tel: (705)721-9912 Fax: (705)735-6991 -----Original Message----- From: Scott Simpson [mailto:firecomm@rogers.com] Sent: Wednesday, March 02, 2011 8:07 PM To: 'Firstname Lastname' Subject: RE: Fw: Service 1989 Prince Crt. Teresa, I left a message for you regarding the service that still needs to be done regarding my house that we had discussed re tile replacement and window wells needing to be topped up with stones and brick replacement as well. I can explain the rest to you on the phone and why it has been a while since you had heard from me. Thanks and regards, Scott Simpson -----Original Message----- From: Firstname Lastname [mailto:service@pratthomes.ca] Sent: August-09-10 9:25 AM To: Scott Simpson Subject: Re: Fw: Service 1989 Prince Crt. Hi Scott, Forgive us for not getting back to you sooner. Innisfil has it's own Service Department now. I have faxed your e-mail to Kim who is managing your service. Her contact # is 431-8859. Regards, Teresa On Sat, 08/07/2010 at 10:04am, "Scott Simpson" wrote: > Good Morning, > I haven't heard back from the service department on this email that I > sent > on > July 23rd. Can someone get back to me as soon as possible on the > status of > the > work to be done on my house? > Thank you, > Regards, > Scott Simpson > LOT 217 > 1989 Prince Court > > ----- Forwarded Message ---- > From: Scott Simpson > To: service@pratthomes.ca > Sent: Fri, July 23, 2010 12:45:26 AM > Subject: Re: Service 1989 Prince Crt. > Teresa, > I still haven't seen any movement on my house regarding the remaining items > on > the 2 year list. > The other thing that needs to be done that still hasn't been done is > the step at the rear garage door. So I was wondering when the step > will be done too. > This > was partially addressed last year when the grading was done at the > rear of > the > property, and 2 patio stones were placed at the door as a temporary measure > until the final grading could be done. I guess it was forgotten about. Can > you > get back to me as soon as you can please? > I believe all of the otems that need to be done are on the exterior of > the > house, therefore I don't need to be home for them to be done. > Thanks Teresa, > Regards, > Scott > ________________________________ > From: Pratt-Service > To: Scott Simpson > Sent: Thu, November 12, 2009 11:27:39 AM > Subject: RE: Service 1989 Prince Crt. > Scott, regarding the crack on the foundation, as per Tarion’s > Construction > Performance Guide (article 1.11) the cracks resulting from normal shrinkage > are > acceptable, if they do not exceed 6mm in with. Below is the link to > the Tarion CPG. > > http://www.tarion.com/NR/rdonlyres/8FEE560B-D84F-4FB2-BD80-E8D6ED6D058 > 4/0/ > CPGDoc_v2.pdf > > Take care, > > Teresa Groenevelt > Service Department > Pratt Hansen Group Inc. > Phone: 705-721-9912 > Fax: 705-735-6991 > ________________________________ > From:Scott Simpson [mailto:firecomm@rogers.com] > Sent: Wednesday, November 11, 2009 10:52 PM > To: Pratt-Service > Subject: Re: Service 1989 Prince Crt. > > All is well thanks. I've been really busy and haven't had any time to > do anything! I would however like someone to come out and take a look > at those > cracks in my foundation. They can't go through another winter. > > ________________________________ > From:Pratt-Service > To: Scott Simpson > Sent: Wed, November 11, 2009 11:54:35 AM > Subject: Service 1989 Prince Crt. > Good morning Scott, > Hope all is well. We still need to schedule ½ day to finish up > year-end repairs. > I only have a few days left in Jan otherwise we are looking at Feb. > Regards, > > Teresa Groenevelt > Service Department > Pratt Hansen Group Inc. > Phone: 705-721-9912 > Fax: 705-735-6991